November 7, 2020, from 11 a.m. to  7 p.m. EST.


Virtual! Join from anywhere in the country and attend this event without leaving the comfort of your own home.


$25 Early bird price until October 31, 2020.
After October 31, 2020
$50 for Non-Members
$25 for Diabetes Canada Professional Members
$10 Student Special

Join us for the first-ever National Virtual Diabetes Frontline Forum!
The past several months have brought unprecedented change to healthcare. Now is your chance to re-charge, be inspired and connect with your fellow frontline workers in diabetes management and care at the first-ever virtual Diabetes Frontline Forum (DFF).

DFF is an event designed for pharmacists, registered dietitians and nurses – the frontline in diabetes care – but is open to all healthcare professionals. Consisting of Diabetes Care Updates and an Industry Knowledge Exchange sessions, this event promises to enhance your knowledge and patient skills!


*Navigational Tips: To view a brief synopsis of each presentation, please place your cursor over the presentation title.
                                      To view speakers’ biographies, please place your cursor over their photos.

All sessions are in Eastern Standard Time.

Diabetes Head-to-Toe Sessions

11:00 AM – 11:30 AM

Exhibitor Tradeshow goes live

11:30 AM – 11:35 AM

Emcee Welcome & Speaker Introduction

11:35 AM – 12:05 PM

Current evidence continues to support the importance of a multidisciplinary team working collaboratively to support the most important member of the diabetes healthcare team: the person living with diabetes. Join this session to share and apply best-practice tips to improve clinical outcomes in people affected by diabetes. By the end of this 20-minute session, participants should be able to:

  • List 3 strategies by which to provide comprehensive interprofessional care, including in a virtual setting
  • Apply the ABCDES3 in their practice

Catherine Yu is a staff endocrinologist at St. Michael’s Hospital; associate professor at the Faculty of Medicine and Dalla Lana School of Public Health, University of Toronto; and associate scientist in the Li Ka Shing Knowledge Institute of St. Michael’s Hospital. She is the past co-Chair of Diabetes Canada’s Clinical Practice Guidelines Dissemination and Implementation Committee, which developed evidence-based and innovative strategies to put the Guidelines into practice across Canada.

Catherine Yu

Susie is a community pharmacist, certified diabetes educator (CDE), certified fitter of compression therapy and certified respiratory educator. In addition to working in a busy community pharmacy, Susie has co-authored and supported dissemination and implementation of the Diabetes Canada Clinical Practice Guidelines and Wounds Canada Best Practice Recommendations. Susie has practised diabetes education in a variety of settings and enjoys collaborating and working together remotely with a person’s diabetes team.

Susie Jin
12:05 PM – 12:15 PM

Break & Exhibitor Tradeshow

12:15 PM – 12:40 PM

Due to overwhelming demands, healthcare professionals have only brief encounters with patients. This talk offers a toolbox of questions to ask in the clinical setting to improve diabetes adherence.

  • To understand the role of psychiatric co-morbidities in patient adherence, specifically in the patient with type 2 diabetes
  • To understand how basic coaching principles can by applied by a healthcare professional during a brief office visit in treating the patient with type 2 diabetes
  • To apply simple coaching strategies and tools to improve medication adherence in the patient with type 2 diabetes

Dr. Barry Simon is a psychiatrist and psychoanalyst. He is an assistant professor of Psychiatry at the University of Toronto and a Consultant with the Leadership Centre for Diabetes at Mount Sinai Hospital where he improves diabetes adherence in patients with type 1 and type 2 diabetes. For the past two decades he has educated dietitians, family doctors and medical specialists on effective motivational and psychological strategies to improve diabetes adherence through an understanding of the mental challenges of living with a chronic illness.
He has developed structured, CBT- based programs for the treatment of emotional eating and binge eating disorder. Increasingly, he has been using spiritually based methods in his care of patients who struggle with diabetes distress and diabetes adherence. He has presented on this topic to diabetes educators and endocrinologists as part of continuing education at annual updates.

Dr. Barry Simon
12:40 PM – 1:05 PM

One of the most feared complications of diabetes is vision loss. It is essential for healthcare providers to understand how diabetes causes vision loss and what can be done to prevent and treat diabetic retinopathy.
The objective of this presentation is to familiarize healthcare professionals with diabetic retinopathy. In order to improve understanding of diabetic retinopathy this presentation will examine and review:

  • The tragedy of vision loss and its impact on quality of life
  • The anatomy and physiology of the human eye (quick primer because it is so beautiful)
  • Strategies to avoid and delay development of diabetic retinopathy
  • Critical importance of screening examination recommendations: who, when and why to refer for screening examinations
  • Summary of up-to-date treatment strategies for vision loss caused by diabetic retinopathy: including the why, how and when of laser treatments, anti-VEGF treatment, steroid treatments and vitrectomy surgery

Dr. Frank Stockl is a vitreo-retinal surgeon, and assistant professor in the Department of Ophthalmology at the University of Manitoba. As an educator he sits on the Residency Planning Committee, teaches residents and medical students, and has been the recipient of the Teacher of the Year award. His practice is focused on medical and surgical retinal conditions. He sees patients at the Manitoba Clinic, Misericordia Health Centre, and provides service at satellite clinics in Brandon, Man., and Kenora, Ont. He also provides services to the Manitoba Teleophthalmology Program.

Dr. Frank A Stockl
1:05 PM – 1:15 PM

Break & Exhibitor Tradeshow

1:15 PM – 1:40 PM

Do you get a lot of questions from your patients about portions, low carbs, the glycemic index, and more? If you are looking for tips and tricks, we are here to share quick and practical solutions to help you navigate these conversations. We will role-play representative cases that you can experience in the real world. By the end of this session, you will gain confidence in providing person-centred nutrition education to your patients with diabetes and their caregivers. We’re helping you to add tools to your conversation toolbox!

Edwina Leung is a registered dietitian, and certified diabetes educator. Edwina has more than 20 years of experience in the dietetic field specializing in diabetes education and patient care. Currently Edwina is a Senior Diabetes and Obesity Educator at Novo Nordisk Canada Inc., providing diabetes, obesity education and support to healthcare providers. Previously, she was the registered dietitian at Campbellford Memorial Hospital and was responsible for setting up the Diabetes Education Centre (DEC) program there. She also worked at Markham Stouffville Hospital and expanded the DEC program to cater to Chinese-speaking patients. Edwina is a volunteer with Diabetes Canada ‘s Diabetes Education Line.

Edwina Leung

Charlotte Chan is a registered dietitian and certified diabetes educator. She is a volunteer with Diabetes Canada’s Diabetes Education Line. She completed her Bachelor of Nutritional Science at McGill University in 2014 and obtained her Master of Science in Diabetes Education and Management from Columbia University in 2019. Her interest in diabetes management stemmed from an internship with an outpatient gestational diabetes clinic in Montreal. While there, she recognized the importance of translating evidence-based information in simple and innovative ways for the general public. She worked as a community dietitian at a diabetes education program with Indigenous people for three years, advocating for person-centred care. She currently provides education to other healthcare providers through a train-the-trainer model as a Diabetes and Obesity Educator with Novo Nordisk Canada Inc.

Charlotte Chan
1:40 PM – 2:05 PM

We are aware about the high morbidity and mortality rate of people who experience diabetic foot ulcers and amputations. The pathway to support people with diabetes can sometimes seem blurred when it comes to foot care. Tune in to learn about the principles of foot care, and the different roles we can play in our diverse practices to have an impact on reducing amputations and saving the limbs of people in our communities.

Zaina Albalawi is an endocrinologist and clinical assistant professor at Memorial University in St. John’s, N.L. She completed her Internal Medicine and Endocrinology training at the University of Alberta, along with a master’s degree in Clinical Epidemiology.
She co-authored the foot care chapter of the Diabetes Canada 2018 Clinical Practice Guidelines for the Prevention and Management of Diabetes in Canada, and led a multidisciplinary high-risk diabetic foot clinic at the Royal Alexandria Hospital in Edmonton. She’s currently a member of the Atlantic collaborative working group on diabetic foot prevention, and the development of policy and healthcare recommendations to reduce amputations in the region.

Dr. Zaina Albalawi
2:05 PM – 2:35 PM

Break & Exhibitor Tradeshow

Industry Exchange Sessions

2:35 PM – 2:40 PM

Emcee Address & Speaker Introduction

2:40 PM – 3:25 PM

Many patients with diabetes experience glycemic excursions. Both hypoglycemia and hyperglycemia are associated with poor outcomes. It is crucial for diabetes educators to help patients identify these problems and provide evidence-based recommendations to improve glycemic control. This session will provide healthcare professionals with practical recommendations on identifying glycemic excursions, addressing common concerns and provide practical recommendations to address these issues.
Proposed Learning Objectives

  • Identify and address common issues seen in patients experiencing hypoglycemia
  • Adjust the treatment plan of a patient on basal-bolus insulin therapy who is experiencing glycemic excursions
  • Discuss the importance of monitoring accuracy on identifying and addressing glycemic excursions
  • Tailor the monitoring technology to meet the individual needs of the patient with diabetes

Michael Boivin is a clinical pharmacist consultant, continuing education developer and president of CommPharm Consulting Inc. In 2009, he left full-time pharmacy practice to pursue a career in continuing education and consulting. He has developed in excess of 500 accredited continuing education activities for pharmacists, family physicians, specialists and allied healthcare professionals.

Michael Boivin
BSc, Pharm, RpH, CDE

Carlene Oleksyn has been a pharmacist for more than 25 years. Her practice focuses on maximizing professional services by fully utilizing pharmacists’ prescribing authority, appointment-based services, and engaging patients in optimizing health outcomes. Her practice has been featured in Pharmacy Practice + Business magazine as an example of a leading-edge practice. Carlene is also a consultant in the field of medical continuing education, innovative pharmacy practice, and pharmacy practice change. She is a regular contributor to Pharmacy Practice + Business and Canadian Healthcare Network. She’s also a regular writer and reviewer for CCCEP and has presented to pharmacists across the country, actively advocating for excellence in patient-centred care and innovation in pharmacy practice. She can be found at colekPharm.com.

Carlene Oleksyn
BSc, Pharm., RpH, CTH, CDE
3:25 PM – 3:55 PM

Advancements in glucose monitoring technology has shifted the way in which diabetes is managed, both by those living with diabetes, as well as by healthcare providers. These technologies have resulted in the adoption of new glycemic control metrics which will be explored in this session. Their application in clinical practice, in conjunction with standard diabetes management metrics, such as a laboratory A1C, will be discussed. Additionally, the use of the ambulatory glucose profile to assess glucose control and to make clinical decisions will be illustrated with the use of a case study.

Rick Siemens is a CDE pharmacist with Additional Prescribing Authority (APA) who works as a clinical pharmacist and pharmacy manager for a community pharmacy in Lethbridge, Alta. Rick is involved in all aspects of advanced pharmacy practice including initial access prescribing, administering medications by injection, Comprehensive Annual Care Plan (CACP) and Standard Medication Management Assessment (SMMA) care plans, diabetes education, insulin pump and continuous glucose monitor training.

Rick Siemens
BSc Pharm., B.Sc. Biol., CDE, CPT
3:55 PM – 4:05 PM

Break & Exhibitor Tradeshow

4:05 PM – 4:35 PM

This presentation reviews information about the prevalence and consequences of severe hypoglycemia, risk factors for severe hypoglycemia, and treatment options for the management of severe hypoglycemia. Canadian data and guidelines are shown whenever possible. Information is included about Baqsimi® (glucagon nasal powder), which is now available in Canada.

Dr. Donna Mojdami is an adult endocrinologist and clinical research physician with Eli Lilly Canada. She is a member of the Royal College of Physicians of Canada having completed her training in Endocrinology and Internal Medicine at Western University. She obtained her medical degree from McMaster University. Her areas of interest include diabetes and obesity management.

Dr. Donna Mojdami
Adult Endocrinologist and Clinical Research Physician with Eli Lilly Canada
4:35 PM – 4:55 PM

Slowing the development and progression of chronic kidney disease (CKD) remains an unmet clinical need in patients with type 2 diabetes (T2D). This program supports healthcare professionals in ensuring their up-to-date knowledge of pharmacological options that have demonstrated nephroprotective effects in patients with T2D and CKD.

Lori Berard is a diabetes educator with an expertise in diabetes education, management and clinical research. She has over 30 years’ experience primarily as the Nurse Manager for the Health Sciences Centre Diabetes Research Program and a faculty member in the Department of Medicine, Endocrinology Section at the University of Manitoba. Currently she is working as a consultant in diabetes management and clinical research operations. Lori has been a professional member and major volunteer of Diabetes Canada for more than 25 years and has extensive experience with the Diabetes Canada Clinical Practice Guidelines. She has received many honours and awards related to her work in diabetes.

Lori Berard
RN, CDE, Nurse Consultant
4:55 PM – 5:05 PM

Break & Exhibitor Tradeshow

Motivational interviewing is a communication style that helps you inspire, connect, and serve your clients with trust and likeability. This session is ideal for those looking to sharpen their motivational interviewing skills to cultivate quality relationships, connect with diverse populations, and positively influence clients towards change. During this virtual session, you will learn practical tools and tips to help you successfully infuse motivational interviewing into your daily practice as a health professional with confidence..

Jodi Robinson is a consulting dietitian and healthy eating coach who helps busy people clear the confusion about nutrition and discover how to eat in a simple and sustainable way. She specializes in nutrition for weight management, diabetes, and disordered eating, and offers personalized nutrition consultations through her virtual private practice, www.cravinghealth.ca in the Niagara Region. As well, Jodi teaches nutrition at Humber College and consults with the media and food industry to debunk common nutrition myths and provide practical, evidence-based nutrition advice.

Jodi Robinson
5:25 PM – 5:45 PM

In this session we will address some of the issues various healthcare providers (HCPs) may face when utilizing virtual care. Understanding the hurdles of patient hesitation, the different ways to implement virtual care, and how digital tools can be utilized in the future. This session hopes to highlight how to overcome challenges patients and HCPs may face, as well as providing some insights to support your patients.

Pavithra Ravi is an independent healthcare consultant. She has worked for two of the largest pharmacy retailers, developing technology solutions and relationship management. She has been a part of key senior leadership team decisions in various companies, providing insight from a corporate perspective, and as a practising clinician. As an experienced leader, subject matter expert, and innovator she understands the requirements of embracing innovation. She is a practising pharmacist with experience in Specialty Pharmacy, LTC Pharmacy and Retail Pharmacy. She comes with experience in pharmacy benefits management, business development, and innovation.

Pavithra Ravi
5:45 PM – 6:05 PM

Binge Eating Disorder (BED) increases the risk for metabolic syndrome and complicates optimal management. Want to improve patients’ outcomes: learn the red flags for BED, and how to screen and diagnose BED.

Dr Kim is a general practitioner with special interest in chronic disease, especially in diabetes, metabolic syndrome, and chronic migraine. He is a clinical assistant professor in the Department of Family Medicine at University of Calgary.
He graduated from a medical school in South Africa and has been working as a GP in Alberta since 2009, and also as an ER physician in rural Alberta. He completed a post-graduate diploma in diabetes in 2012. He works as a peer reviewer and editorial board member for numerous internationally recognized medical journals including Canadian Journal of Diabetes.
Within Diabetes Canada, his roles include steering committee member for the Clinical Practice Guidelines, current co-Chair of the Primary Care Special Interest Group, and has been a scientific planning committee member for the annual Diabetes Canada/Canadian Society of Endocrinology and Metabolism (CSEM) Professional Conference.
He is also heavily involved with respiratory medicine, and is a board member of College of Family Physicians of Canada’s Respiratory Medicine Committee, and Family Physician Airway Group of Canada. Most importantly, he is an active food and restaurant blogger.

James W. Kim
MBBCh, PgDip (Diabetes)
6:05 PM – 6:10 PM      

Continuous Glucose Monitoring (CGM) systems for people on insulin injections can offer 60-minute predictive glucose alerts of highs and lows, remote monitoring for users and care partners, and can help facilitate virtual healthcare appointments.

Adrian Ongpin is a national account manager for the Medtronic Diabetes Business in Canada. Adrian works with pharmacy partners to provide broader patient access to their insulin pumps and continuous glucose monitoring supplies.

Adrian Ongpin
6:10 PM – 6:15 PM

Speaker Thanks & Closing Remarks

6:15 PM – 7:00 PM

Exhibitor Tradeshow remains open until 7:00 PM

Have questions?

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Disclaimer: “As a participant in this virtual conference, you hereby acknowledge and agree to the following terms: Diabetes Canada (DC) in no way sponsors or endorses the information shared or presented amongst presenters. Any products and or services presented are in no way promoted or endorsed by DC or its affiliates. Diabetes care and dietary recommendations are strictly for discussion purposes and a physician should be consulted to determine appropriate care tailored to your needs. Any information presented during this event should not be recorded or published, including shared on any social media platforms or any forum outside the virtual conference whatsoever. Sharing this information is prohibited and remains the intellectual property of Diabetes Canada and its affiliates”. DC reserves the right to vary any of the speakers, topics or times without further notice.