Stay tuned for 2022 Diabetes Frontline Forum event details!

Frequently Asked Questions

Yes. This is an online virtual event. You do not have to travel to any specific location. You can participate from the comfort of your own home or anywhere that you have internet access. The event is accessible via your desktop, laptop computer, mobile and tablet device. Wherever possible, we recommend using a desktop or laptop computer for the best user experience.
This is a one-day event which will go LIVE on Saturday, April 24 11 a.m. – 7p.m. Eastern Standard Time (EST).
The event is designed for health-care professionals (HCP) including pharmacists, dietitians, nurses, diabetes educators and HCP students HCPs involved in diabetes care.
Yes, please register via the “REGISTRATION” tab. At this time, you will be asked to provide your personal information, as well as a secure payment through PayPal. After registering, you should receive an email within 24 hours, confirming you’ve been registered along with a link to the April 24 live event platform. At that time, you will need to enter your email (same as the one entered during registration) to gain access.
Using your login credentials (this is your email), you can log in as soon as the event goes live on April 24, 2021 at 11 a.m. EST. Once you log in you will be taken to the virtual lobby and will be able to view welcome and instructional videos on how to navigate our virtual conference. You will receive a virtual conference bag which will include a detailed program, as well as additional diabetes related information from our sponsors.

Much like an in-person conference you will be able to watch presentations in the virtual auditorium and participate in Question and Answer (Q&A) sessions. There is also an interactive tradeshow where you can visit a variety of diabetes related exhibits and ask questions via chat box or schedule a call to speak with a representative.
During the presentation, questions can be typed into the chat box at any time, however the speaker will wait until the allotted Q&A period at the end of the presentation to answer questions from the audience.
Virtual events bring the experience of an in-person conference to your personal computer, so just like an in-person conference, you have the freedom to pick the sessions you attend. You will be able to log into the event until May 24, 2021 to watch presentations, visit the exhibitor tradeshow and watch or download any information.

Note: After 7:01 p.m. EST on April 30, 2022 you will not be able to chat with booth representatives or participate in the leaderboard contest.
Yes, $35 members of Diabetes Canada professional section and $50 for non-members.
No, you do not need to download or install any software to participate in our conference. Nor do you need a webcam to take part. You only need to have access to the internet.
For any technical assistance, please contact OR visit our virtual Help Desk depicted in the internal lobby and a vFairs representative will be available to help you.
Accessibility (is this available, if yes leave as, if no please let us know what accessibility features are available with the platform.)
The vFairs platform includes the following accessibility features:
  • Ability to increase or decrease font size
  • Read-speaker
  • Colour contrast mode


Diabetes Canada has contracted vFairs to manage registrations for this virtual conference. vFairs is committed to constantly ensuring the use of the latest state-of-the-art technology and procedures at its disposal to guarantee the security of the data hosted. vFairs will comply with the Canadian Standards Association (CSA) Model Code and will not use or disclose any person information or data otherwise than in strict accordance with the code.

Contact us via email at or call 1-800-BANTING (226-8464) and our call center staff will get back to you in 1-2 business days.