When:

Saturday April 24, 2021, from 11:00 a.m. to 7:00 p.m. EST

Where:

Virtual! Join from anywhere in the country and attend this event without leaving the comfort of your own home.

Tickets:

$20 Ticket
$10 Student Pricing


Looking to improve your patient counselling skills?
Join us for the second annual National Diabetes frontline Forum!
Inviting pharmacists, dietitians, nurses, diabetes educators, and HCP students

Event highlights include:

  • 20+ Expert Speakers
  • Live Exhibitor Tradeshow
  • Ask the Experts Panel
  • Regional Community Showcase
  • Certificate of Completion

Sponsors & Donors

National

Diabetes Canada Auditorium - Agenda

All presentations are in Eastern Standard Time (EST)

11:00 AM – 11:30 AM

Exhibitor Tradeshow Opens

11:30 AM – 11:35 AM

Welcome

Lisa deMolitor has spent most of her career in the Kootenays of British Columbia, but has returned to her Maritime roots and now lives in Annapolis Valley, N.S. She attended Acadia University for a Bachelor of Science and University of Waterloo for a Master of Public Health. She loves thinking and talking about food and eating it. She has a special interest in diabetes tech and enjoys learning from others and troubleshooting.

Lisa deMolitor
MPH, PDt, CDE
11:35 AM – 12:05 PM

Heavenly Sweet Talk: The Impact of Meaning and Purpose on Diabetes Distress

Dr. Barry Simon is a psychiatrist and psychoanalyst. He is an assistant professor of Psychiatry at the University of Toronto and a consultant with the Leadership Centre for Diabetes at Mount Sinai Hospital where he improves diabetes adherence in patients with type 1 diabetes and type 2 diabetes. For the past two decades he has educated dietitians, family doctors and medical specialists on effective motivational and psychological strategies to improve diabetes adherence through an understanding of the mental challenges of living with a chronic illness.

He has developed structured, CBT-based programs for the treatment of emotional eating and binge-eating disorder. Increasingly, he has been using spiritually based methods in his care of patients who struggle with diabetes distress and diabetes adherence. He has presented on this topic to diabetes educators and endocrinologists as part of continuing education at annual updates.

Dr. Barry Simon
MD FRCP

Learning Objectives

Participants will:

1. Recognize that diabetes distress has specific origins in the brain
2. Recognize the distress of living with a chronic illness through a discussion of diabetes distress.
3. Learn about a four-step process and its potential benefit in improving caregiver self care and diabetes distress management.

12:05 PM - 12:35 PM

Reflective Practice on Sweeteners: Am I Evidence- or Fear-Based?

Dr. Shannan Grant is a registered dietitian and assistant professor based at Mount Saint Vincent University and the IWK Health Centre in Halifax. Her research and training program(s) focus on complex intervention/program development, implementation, and evaluation, and promotion of applied science in science, technology, engineering, and math (STEM) outreach. An advocate for diversity in science, wellness and health professions, Dr. Grant is passionate about the role dietitians can play in prevention and treatment, patient advocacy, facilitating knowledge-to-action and evidence-based informed choice. A recent recipient of The Canadian Diabetes in Pregnancy Study Group (CanDIPS) Award of Excellence, Dr. Grant has close to 20 years of experience in diabetes-relevant research, education, and practice. She is perhaps most recognized for her work on glycemic index knowledge translation, with Dr. Thomas Wolever at the University of Toronto, which has directly informed current education materials offered by Dietitians of Canada and Diabetes Canada.
Shannan Grant
RD/PDt, MSc, Ph.D

In this webinar, registered dietitian Shannan Grant will examine commonly asked questions about sweeteners available in Canada.

Research shows that Canadians recognize dietitians as a trustworthy and credible source of nutrition information. With the rise of science journalism and knowledge translation science, there has been a flood of research (and research-like communications) into popular and social media realms boasting catchy titles and key phrases aimed at hooking readers, and in some cases breeding fear. Shannan will provide practical examples and skills for improving science, nutrition, and media literacy, which are transferable to several topics, by engaging in a reflective practice live.

12:35 PM - 1:20 PM

Break

Be sure to check out the Industry Knowledge Exchange Stage, Exhibitor Tradeshow & Regional Community Showcase

1:20 PM - 1:50 PM

HEARTBREAK! How Can We Change the Headlines in Type 2 Diabetes?

Dr. Senior is professor of Medicine at the University of Alberta. His research activities and clinical practice are focused on the management and prevention of type 1 diabetes and its complications, and beta cell replacement therapies, including islet transplantation. He serves as the chair of the Clinical Practice Guidelines Steering Committee and is a member of the Diabetes Canada board of directors.  

Dr. Peter Senior
BMedSci (Hons), MBBS (Hons), PhD, FRCP, FRCP(E), Professor of Medicine 

Most people with diabetes die from cardiovascular disease. Around 40 percent of patients in cardiac units have diabetes. While smoking cessation and cholesterol-lowering medications have been helpful, people with diabetes continue to have around double the risk of heart attack and stroke. Helping people with diabetes achieve better blood glucose levels is challenging, which is leading some health-care professionals to question whether blood glucose control really matters if cardiovascular disease continues to drive premature mortality in diabetes.

We now have several different drugs that we know can safely lower blood glucose levels for people with type 2 diabetes; they can also reduce heart attack, stroke and cardiovascular death, as well as heart failure and kidney disease in people at high risk. This new information required us to radically update the Diabetes Canada Clinical Practice Guidelines at the end of 2020.

In this session, we will discuss these new drug classes and how they work before discussing how to identify which people will benefit most—and how to use them safely. We will highlight some resources that will make it easier to integrate these important changes into your practice, as we all want to do our best to help people with diabetes live long, healthy lives.

1:50 PM - 2:20 PM

Comprehensive Type 2 Diabetes Management: Know Your ABCDESSS

Dr. Harpreet Singh Bajaj is an endocrinologist and director of late-phase research at LMC Healthcare. He started his endocrinology practice with LMC Brampton in Brampton, Ont., in 2009 after completing his clinical fellowship at the Cleveland Clinic (Ohio, U.S.). Dr Bajaj’s medical education was at Maulana Azad Medical College (New Delhi, India), following which he attained a Master of Public Health (Epidemiology) at State University of New York in Albany (New York, U.S.).

Dr Bajaj is the principal investigator for the Canadian Diabetes Prevention Program (CDPP), and serves on the Diabetes Canada professional section executive board and as vice-chair of its Clinical Practice Guidelines (CPG).

Dr. Harpreet Bajaj
MD, MPH, FACE

Learning objectives:

1. Discuss A1C, blood pressure, lipid targets and other diabetes goals
2. Provide an overview of glucose- lowering medications and recent guideline changes
3. Discuss basics of insulin management options and strategies

2:20 PM - 3:20 PM

Break

Be sure to check out the Industry Knowledge Exchange Stage, Exhibitor Tradeshow & Regional Community Showcase

3:20 PM - 3:50 PM

The Lowdown on Hypoglycemia

Dr. Cheng is an endocrinologist at Trillium Health Partners in Mississauga, Ont., and at Unity Health Toronto, and is an associate professor at the University of Toronto. She has served on the Expert Committee for the 2003 Diabetes Canada Clinical Practice Guidelines, the Steering and Expert Committees for the 2008 revision, and as chair of the 2013 Diabetes Canada Clinical Practice Guidelines.

She is currently the chair of the professional section of Diabetes Canada and an associate editor for the Canadian Journal of Diabetes. She has received a certificate of recognition from the Ontario College of Family Physicians, and the national Charles H. Best Award and the Gerald S. Wong Service Award from Diabetes Canada in recognition of her contributions. She is also the creator of The Med Ed Pledge—an initiative to increase diversity and inclusion in continuing medical education.

Dr. Alice Y.Y. Cheng
MD FRCPC

People living with diabetes who take either insulin and/or sulfonylurea medications are at risk of experiencing hypoglycemia (low blood sugars). What are the signs and symptoms? How is hypoglycemia defined? How do we treat, avoid or minimize it? These questions and more will be addressed in this session.

3:50 PM - 4:20 PM

Deciphering the Alphabet Soup of Diabetic Kidney Disease

Dr. Suri is a nephrologist, and associate professor, and director of the Division of Nephrology at McGill University in Montreal. She is actively engaged in clinical practice, teaching and research, and is nationally recognized for her leadership in nephrology.

Dr. Suri is a CIHR-funded clinical researcher and FRQS Junior 2 research scholar with more than 80 publications and five book chapters. Her research is focused on improving the morbidity and survival of patients with advanced kidney disease.  She has served on multiple guideline committees for the Canadian, American, and International Nephrology societies, and founded the Canadian Nephrology Trials Network.

She is also a scientific officer for the CIHR Randomized Controlled Trials panel and the Kidney Foundation Grants Committee, and a member of the CIHR Advisory Board for the Institute of Circulatory and Respiratory Health. Recently she established a collaborative dialysis research network in Quebec to study the effects of COVID-19 on patients with advanced kidney disease.

Dr. Rita Suri
eGFR, ACR, CKD, KFRE, RRT

Why are some people with diabetes prone to kidney disease while others are protected? How do we determine who is at risk? The pathophysiology of diabetic kidney disease will be presented, as well as how to measure the severity of kidney disease, and risk of progression. Strategies to mitigate diabetic kidney disease will be examined. Finally, an overview of how to manage complications of advanced kidney disease and treatment modalities for end-stage kidney disease will be discussed.

4:20 PM - 5:25 PM

Break

Be sure to check out the Industry Knowledge Exchange Stage, Exhibitor Tradeshow & Regional Community Showcase

5:25 PM - 5:55 PM

COVID-19 Vaccine Update

Dr. Steiner is a full professor and head of the Division of Infectious Diseases and an associate member of the Department of Microbiology and Immunology at the University of Btitish Columbia. He is recognized nationally and internationally for his research work on immune responses to C. difficile infection (CDI) and the development of cellular therapy for inflammatory bowel disease (IBD). 

He currently holds grants as principal investigator from CIHR and Crohn’s and Colitis Foundation of Canada and leads active investigator initiated clinical trials involving CDI, ulcerative colitis, multidrug-resistant bacteria, and antibiotic allergies. Dr. Steiner’s clinical expertise is in general consultative infectious diseases, with a particular interest in infectious diarrhea and tropical medicine.  

Dr. Ted Steiner
MD, FRCPC

 In this presentation, you will learn about...

  • 1. Increased risk of severity of COVID infection in patients with comorbidities like diabetes and obesity.  
  • 2. The four main vaccines currently approved in Canada and a brief comparison between them.  
  • 3. How you can counsel patients with diabetes regarding questions about vaccination.  
  • 4. How to advise patients about precautions post vaccination. 
5:55 PM - 6:00 PM

Closing Remarks

Lisa deMolitor has spent most of her career in the Kootenays of British Columbia, but has returned to her Maritime roots and now lives in Annapolis Valley, N.S. She attended Acadia University for a Bachelor of Science and University of Waterloo for a Master of Public Health. She loves thinking and talking about food and eating it. She has a special interest in diabetes tech and enjoys learning from others and troubleshooting.

Lisa deMolitor
MPH, PDt, CDE

Industry Knowledge Exchange Auditorium - Agenda

All presentations are in Eastern Standard Time (EST)

12:40 PM – 12:45 PM

Welcome

Lisa deMolitor has spent most of her career in the Kootenays of British Columbia, but has returned to her Maritime roots and now lives in Annapolis Valley, N.S. She attended Acadia University for a Bachelor of Science and University of Waterloo for a Master of Public Health. She loves thinking and talking about food and eating it. She has a special interest in diabetes tech and enjoys learning from others and troubleshooting.

Lisa deMolitor
MPH, PDt, CDE
12:45 PM – 1:15 PM

Basal Insulin Initiation - The Steps You Need for Safe and Effective Starts

Michael Boivin is a clinical pharmacist consultant, continuing education developer and president of CommPharm Consulting Inc. In 2009, he left full-time pharmacy practice to pursue a career in continuing education and consulting. He has developed more than 500 accredited continuing-education activities for pharmacists, family physicians, specialists and allied healthcare professionals.

Michael Boivin
Bsc. Phm, RPH, CDE

Many patients with type 2 diabetes will require basal insulin at some point over the course of their disease to meet A1C targets. Some clinicians are hesitant to initiate basal insulin, putting patients at risk of diabetic complications. Basal insulin initiation can be done effectively in primary care; certified diabetes educators, pharmacists and nurses can play a key education and monitoring role. This session will provide participants with a practical approach to basal insulin initiation in primary care. 

Upon successful completion of this continuing-education program, participants will be better able to:

1. Determine the differences in basal insulin options for the management of type 2 diabetes
2. Educate a patient on hypoglycemia identification and management
3. Review the importance of blood glucose monitoring and device accuracy on insulin titration
4. Counsel a patient on insulin injection with currently recommended tools 

2:25 PM - 2:50 PM

Empower Your Patients to Manage Their Diabetes

Cherylene Pinaroc is a diabetes and obesity nurse educator with more than nine years of experience. She is also a certified Insulin pump trainer, experienced speaker and presenter to healthcare professionals, physicians and patients. Cherylene currently works with endocrinologists, family doctors and cardiologists in numerous clinics in Montreal and Laval, Que. She is experienced in treating patients with type 1 and type 2 diabetes. She loves to expand her knowledge in diabetes and technologies, and attends numerous conferences globally.

Cherylene Pinaroc
RN

Learn how to:

1. Illustrate how to address glycemic control in a virtual care environment
2. Advise patients using glucose monitoring technologies in self-management of their diabetes
3. Optimize the use of the ambulatory glucose profile and the time-in- range graph to make clinical decisions

2:50 PM - 3:20 PM

Help Your Patient Get I.T. Right: Getting Right to the Point

Coming Soon

Gail MacNeill
BNSc, RN, MEd, CDE, FIT Board Member

1. Understand the most common insulin injection technique errors found in a population of Canadians
2. Understand the implication of the most common injection technique error
3. Learn tips to help your patients improve their technique
4. Discover ways to provide ongoing support in a virtual setting

3:05-3:20 p.m.

Improve your Virtual Counselling Skills with rtCGM and CLARITY

Dr. Halperin is a staff physician at Sunnybrook hospital and assistant professor at the University of Toronto. She completed her MD at the University of Western Ontario, and her internal medicine and endocrinology training as well as an MSc in Quality Improvement and Patient Safety at the University of Toronto. As the Quality and Innovation lead for the division of endocrinology she leads a group of physicians committed to improving quality and safety for inpatients and outpatients with diabetes and other endocrine diseases. Dr. Halperin has a large practice working with many people with Type 1 diabetes and believes strongly in the potential for continuous glucose monitoring to improve diabetes-related outcomes and the experience of living with diabetes.

Ilana Halperin
MD, MSc, FRCPC

This practical and case-based session will focus on leveraging real-time continuous glucose monitoring (rt-CGM) technology and data management software for effective virtual Diabetes care. You will learn how to complete comprehensive assessments in a few minutes and design care plans that are both patient-centered and clinically meaningful.

4:25 PM - 4:40 PM

Automating Insulin Delivery — Helping Patients Reach Target

Sarah McVicar is a territory manager in Nova Scotia, and has been with Medtronic for 12 years. Her background is in health promotion and she has graduated from Laurentian University in 1992. Her career spans over 25 years in pharmaceutical and medical sales.  She has extended family members living with type 1 diabetes and works hard for her customers to ensure they receive the best care from her Medtronic team. 

Sarah McVicar
Territory Manager, Medtronic Canada

Join this session, hosted by Medtronic Canada, discussing advancements in diabetes technologies and the role of automation. We will explore the benefits of automating insulin delivery in order to improve clinical outcomes and maximize glycemic control while also helping to decrease the burden for people living with type 1 diabetes.

4:40 PM - 4:55 PM

Health Literacy Interventions to Improve Patient Health Outcomes

Alka Chopra is a Registered Dietitian & Certified Diabetes Educator with a wide range of experiences in diabetes, research, clinic, education and management. For the past 10 years, Alka has been actively involved in Chronic Disease Management via program planning, individual counselling and delivering professional training workshops. Alka is very passionate about healthcare communication and believes that the way health information is delivered is directly related to the success of our patients. Alka is actively involved in teaching groups, adult education, motivational interviewing & health literacy in the context of chronic disease management.

Alka Chopra
RD CDE

It is a well-known fact that low health literacy has a direct relationship with poor health outcomes. At the same time, relevant patient-focused interventions at the clinician-patient and community levels can significantly benefit these patients. This presentation will highlight the risks associated with disseminating health information in a language that patients are unable to understand. We’ll also discuss practical strategies centred around health literacy that can be integrated as part of routine health care to improve health outcomes.

4:55 PM - 5:10 PM

Who Put the Renal in CardioRenal?

Lori Berard has more than 30 years of experience in diabetes education, management and clinical research working as the nurse manager for the Health Sciences Centre Diabetes Research Program and as a faculty member at the University of Manitoba Department of Medicine Section of Endocrinology. Currently she is working as a consultant in diabetes management and clinical research operations. Lori has dedicated many years volunteering with Diabetes Canada and has extensive experience with the Clinical Practice Guidelines. She has received many honours and awards related to her work in diabetes.

Lori Berard
Nurse Consultant

The evidence generated in the world of diabetes through outcome trials, which were initially just about proving “safety,” have changed how we are using medications, originally designed to lower glucose. We are learning so much more. For instance, what is the evidence behind renal protection with new agents? In this presentation, the proposed mechanism of action will be introduced, key studies will be reviewed and information regarding who will benefit, how these medications can be used and safety considerations will be discussed.

5:10 PM - 5:25 PM

Management of BED and Diabesity—Made Simple

Dr Kim is a general practitioner and a clinical assistant professor in the Department of Family Medicine at University of Calgary. He has a special interest in chronic disease, especially in diabetes, metabolic syndrome, and chronic migraine.

He graduated from a medical school in South Africa and has been working as a GP in Alberta since 2009, and also as an ER physician in rural Alberta. He completed a post-graduate diploma in diabetes in 2012. He works as a peer reviewer and editorial board member for numerous internationally recognized medical journals, including the Canadian Journal of Diabetes.

Within Diabetes Canada, his roles include steering committee member for the Clinical Practice Guidelines, and current co-chair of the Primary Care Special Interest Group. He has also been a scientific planning committee member for the annual Diabetes Canada/Canadian Society of Endocrinology and Metabolism (CSEM) Professional Conference. He is also heavily involved with respiratory medicine, and is a board member of the College of Family Physicians of Canada’s Respiratory Medicine Committee, and Family Physician Airway Group of Canada. He is also an active food and restaurant blogger.

Dr. James W. Kim
MBBCh, PgDip

1. Review of Binge Eating Disorder (BED) and diagnostic considerations.
2. Discuss the management of BED as it relates to Diabesity (DM and Obesity)

6:00 PM - 6:30 PM

Ask the Experts Panel

Michael Boivin is a clinical pharmacist consultant, continuing education developer and president of CommPharm Consulting Inc. In 2009, he left full-time pharmacy practice to pursue a career in continuing education and consulting. He has developed in excess of 500 accredited continuing education activities for pharmacists, family physicians, specialists and allied healthcare professionals.

Michael Boivin
Bsc. Phm, RPH, CDE

Cherylene Pinaroc is a Diabetes and Obesity Nurse Educator with over 9 years of experience. Certified Insulin Pump Trainer. Experienced speaker and presenting to HCPs, MDs and patients. Currently working in numerous clinics with Endocrinologists, Family Doctors and Cardiologists in Montreal and Laval. Experienced with treating patients with diabetes Type 1 and Type 2. I love to expand my knowledge in diabetes and technologies which allows me to attend numerous conferences globally.

Cherylene Pinaroc
RN

Alka Chopra is a Registered Dietitian & Certified Diabetes Educator with a wide range of experiences in diabetes, research, clinic, education and management. For the past 10 years, Alka has been actively involved in Chronic Disease Management via program planning, individual counselling and delivering professional training workshops. Alka is very passionate about healthcare communication and believes that the way health information is delivered is directly related to the success of our patients. Alka is actively involved in teaching groups, adult education, motivational interviewing & health literacy in the context of chronic disease management.

Alka Chopra
RD CDE

Lori Berard has over 30 years of experience in diabetes education, management and clinical research working as the Nurse Manager for the Health Sciences Centre Diabetes Research Program and a Faculty Member at the University of Manitoba Department of Medicine Section of Endocrinology. Currently she is working as a consultant in diabetes management and clinical research operations. Lori has dedicated many years volunteering with Diabetes Canada and has extensive experience with the Clinical Practice Guidelines. She has received many honors and awards related to her work in diabetes.

Lori Berard
Nurse Consultant

Sarah McVicar Works as a Territory Manager in Nova Scotia with Medtronic of Canada.  She has been with Medtronic for 12 years with a background is in Health Promotion and degree from Laurentian University in 1992. Her career spans over 25 years in pharmaceutical and medical sales.  She has extended family members living with Type 1 Diabetes and works hard for her customers to ensure they receive the best care from her Medtronic team. 

Sarah McVicar

Dr Kim is a general practitioner working in Northeast of with special interest in chronic disease, especially in diabetes, metabolic syndrome, and chronic migraine. He is a clinical assistant professor in the Department of Family Medicine at University of Calgary.He has graduated from a medical school in South Africa and has been working as a GP in Alberta since 2009, and also as an ER physician in rural Alberta. He has completed post-graduate diploma in Diabetes in 2012. He works as a peer reviewer and editorial board for numerous internationally recognized medical journals including Canadian Journal of Diabetes.Within Diabetes Canada, his role includes steering committee member for the Clinical Practice Guideline, current co-chair of Primary Care Special Interest Group, and has been a scientific planning committee member for the Annual Diabetes Canada Conference.He is also heavily involved in respiratory medicine, being a board member of the College of Family Physicians of Canada’s Respiratory Medicine committee and Family Physician Airway Group of Canada. Most importantly, he is an active food and restaurant blogger.

Dr. James W. Kim
MBBCh, PgDip

Dr. Ilana Halperin is a staff physician at Sunnybrook Hospital in Toronto, and assistant professor at the University of Toronto. Dr. Halperin completed her MD at the University of Western Ontario in London, Ont., and her internal medicine and endocrinology training, as well as an MSc in Quality Improvement and Patient Safety at the University of Toronto.

As the Quality and Innovation lead for the division of endocrinology, she leads a group of physicians committed to improving quality and safety for inpatients and outpatients with diabetes and other endocrine diseases.

Dr. Halperin has a large type 1 diabetes practice and believes strongly in the potential for continuous glucose monitoring to improve diabetes-related outcomes and the experience of living with diabetes.

Dr. Ilana J. Halperin
MD, MSc, FRCPC
6:30 PM - 6:35 PM

Closing Remarks

6:35 PM - 7:00 PM

Visit the Exhibitor Tradeshow and Regional Community Showcase

Regional Community Showcase

Exhibitor Tradeshow

Ascensia

Canola Eat Well

Medtronic

Diabetes Canada


Abbott Nutrition
Egg Farmers of Canada
JML Wealth Management

Lilly

Simcan

We Stretch

Abbott

Dexcom

Takeda

Manitoba Association of Healthcare Professionals

Chartwell Retirement Residence 
Ellerca Health
LifeScan

Novo Nordisk 

Swift Disability

Becton Dickinson (BD)

Janssen 

CDPP

Rubicon


Diabetes Depot 
Foot Canada Training
LifeStyle Hearing

Pack 4 U

TrialNet

Games & Prizes

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EssentiA+BP Blood Pressure Monitor

Donated by: Dex4

Value: $50

Blood pressure monitor and universal size arm cuff

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Therm-O-Clay Pack

Donated by: Dex4

Value: $25

Hot or cold natural clay compress (pack of 5)

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Withings Go Activity & Sleep Trackers

Donated by: Diabetes Canada

Value: $75

10 x Withings Go Activity Sleep trackers

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Move More Your Life Depends on It Book

Donated by: Amanda Sterczyk, MA, CPT

Value: $25

Move More Your Life Depends on It by Amanda Sterczyk, MA, CPT

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Sweat-Free Exercise for the Office

Donated by: Amanda Sterczyk, MA, CPT

Value: $25

Sweat-Free Exercise for the Office by Amanda Sterczyk, MA, CPT

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Gift Card

Donated by: Loblaws

Value: $50

$50 Loblaws gift card

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Gift Card

Donated by: Rexall

Value: $50

3 x $50 Rexall Gift Card

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Healthcare Worker Prize Pack

1 Box of ASTM Level 3 Face Masks and 25 Dex4 Key Chains

Have questions?

Check out our faq page!

Event Advisory Committee

Disclaimer: “As a participant in this virtual conference, you hereby acknowledge and agree to the following terms: Diabetes Canada (DC) in no way sponsors or endorses the information shared or presented amongst presenters. Any products and or services presented are in no way promoted or endorsed by DC or its affiliates. Diabetes care and dietary recommendations are strictly for discussion purposes and a physician should be consulted to determine appropriate care tailored to your needs. Any information presented during this event should not be recorded or published, including shared on any social media platforms or any forum outside the virtual conference whatsoever. Sharing this information is prohibited and remains the intellectual property of Diabetes Canada and its affiliates”. DC reserves the right to vary any of the speakers, topics or times without further notice.

The Diabetes Frontline Forum virtual conference contains links to external websites that are not provided or maintained by or in any way affiliated with Diabetes Canada. Please note that Diabetes Canada does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. You agree that should you decide to use any links to any third party websites referenced or linked from the Diabetes Frontline Forum, you do so at your own risk. You further agree that your use of such third party website shall be subject to the terms and conditions and privacy policies of such third party websites

Frequently Asked Questions

Yes. This is an online virtual event. You do not have to travel to any specific location. You can participate from the comfort of your own home or anywhere that you have internet access. The event is accessible via your desktop, laptop computer, mobile and tablet device. Wherever possible, we recommend using a desktop or laptop computer for the best user experience.
This is a one-day event which will go LIVE on Saturday, April 24 11 a.m. – 7p.m. Eastern Standard Time (EST).
The event is designed for health-care professionals (HCP) including pharmacists, dietitians, nurses, diabetes educators and HCP students who are looking to improve their diabetes patient counselling skills.
Yes, please register via the “REGISTRATION” tab. At this time, you will be asked to provide your personal information, as well as a secure payment through PayPal. After registering, you should receive an email within 24 hours, confirming you’ve been registered along with a link to the April 24 live event platform. At that time, you will need to enter your email (same as the one entered during registration) to gain access.
Using your login credentials (this is your email), you can log in as soon as the event goes live on April 24, 2021 at 11 a.m. EST. Once you log in you will be taken to the virtual lobby and will be able to view welcome and instructional videos on how to navigate our virtual conference. You will receive a virtual conference bag which will include a detailed program, as well as additional diabetes related information from our sponsors.

Much like an in-person conference you will be able to watch presentations in the virtual auditorium and participate in Question and Answer (Q&A) sessions. There is also an interactive tradeshow where you can visit a variety of diabetes related exhibits and ask questions of company representatives via chat box or schedule a call to speak with a representative.

We will also have an area called the International Learning Lounge where you can view a variety of fantastic educational videos. Some of these will include cooking and fitness demonstrations. Check out the INTERNATIONAL LEARNING LOUNGE tab for more details on topics and hosts.

To add a little more fun to your day, we are also including gamification (i.e. a virtual scavenger hunt, leaderboard) where you can earn points for a chance to win prizes. For more information, visit the Games & Prizes tab.
During the presentation, questions can be typed into the chat box at any time, however the speaker will wait until the allotted Q&A period at the end of the presentation to answer questions from the audience.
Virtual events bring the experience of an in-person conference to your personal computer, so just like an in-person conference, you have the freedom to pick the sessions you attend. But many say that attending the event in its entirety will help you get the most out of the experience. You will be able to log into the event until May 24, 2021 to watch presentations, visit the exhibitor tradeshow and watch or download any information. After 7:01 p.m. EST on April 24, 2021 you will not be able to chat with booth representatives or participate in the leaderboard contest.
Yes, for early bird registrants the cost is $20 before midnight March 31, 2021; as of April 1, the cost is $25.
No, you do not need to download or install any software to participate in our conference. Nor do you need a webcam to take part. You only need to have access to the internet.
For any technical assistance, please contact attech@vfairs.com OR visit our virtual Help Desk depicted in the internal lobby and a vFairs representative will be available to help you. Privacy

Diabetes Canada has contracted vFairs to manage registrations for this virtual conference. vFairs is committed to constantly ensuring the use of the latest state-of-the-art technology and procedures at its disposal to guarantee the security of the data hosted. vFairs will comply with the Canadian Standards Association (CSA) Model Code and will not use or disclose any person information or data otherwise than in strict accordance with the code.

Contact us via email at diabetesfrontlineforum@diabetes.ca or call 1-800-BANTING (226-8464) and our call center staff will get back to you in 1-2 business days.